A New Repeat Customer
Just wanted to drop a quick note on how impressed I was with your organization today. I had a very small repair – a leak at an elbow joint in my garage which resulted in water damage to the drywall. I had a general handyman in to do the repair, and though he will complete the drywall he felt a little nervous about doing the plumbing and suggested that I should get a qualified plumber for that portion. This was a surprise after he prepped the drywall repair and was not prepared to do the plumbing. So on a Friday afternoon at 3:30 I checked the Internet and found your company – I had seen the name and ads before and decided to give you a try. I fully expected to make many phone calls and have a bit of a struggle to have someone come out to do a small job. Well – I called at 3:30 – plumber returned my call relatively quickly and I was surprised when they said they could be here between 5 and 6 PM. Crew showed up at just before 5 and did the job promptly. It was one of the “sons” – I believe JJ. I have your name in my contact list and I will use you for any plumbing repairs in the future. I also have a major bathroom renovation that we are considering and I may call you for a quotation in that regard as well.
A new repeat customer