Good advice, courteous service and great integrity!
A quick note to say thank you for the way your team stands behind your work! You had installed a backup sump system for me about 18 months ago, over the last few months it appeared that one of the check valves failed, and led to significant vibrations in the system. After a visit some weeks ago, I was advised to monitor the system, and when the problem re-occurred, your folks were here today to do a major retrofit that appears to have fixed the issue completely – the major, and very pleasant surprise was “no charge”, even though the check valves used were part of the OEM kit. Good advice, courteous service and great integrity – many thanks, and be sure that I’ll recommend you widely in the future.