We are thrilled with our new bathroom renovation!
Thanks to Zak Harb & his great team: Matt, Dave, Brad, Gary, Eduardo, & Christian.
We were impressed with their friendly professional attitude, helpful & knowledgeable suggestions, & prompt thorough clean-up after each phase of the work.
And, best of all, the end result was exactly what we wanted.
I called on Sunday for an emergency we were having regarding our drain in the basement backing up. We got a call back quite promptly and after discussing the situation (I’m afraid I have forgotten who we spoke with) we were advised what could be causing it and what we could do. This was a huge help and I have to say that was great customer service! Since you took the time to call back and speak with us you will definitely be our first call should we need a plumber and I have already mentioned this to my family and some friends in the Burlington area.
Thank you very much!
A quick note to say thank you for the way your team stands behind your work! You had installed a backup sump system for me about 18 months ago, over the last few months it appeared that one of the check valves failed, and led to significant vibrations in the system. After a visit some weeks ago, I was advised to monitor the system, and when the problem re-occurred, your folks were here today to do a major retrofit that appears to have fixed the issue completely – the major, and very pleasant surprise was “no charge”, even though the check valves used were part of the OEM kit. Good advice, courteous service and great integrity – many thanks, and be sure that I’ll recommend you widely in the future.
Just had a plumbing job done by Matt, nice guy, great work, reliable company!
Thanks for the good service today. It is no wonder you have a very successful plumbing business. Your people were in and out in no time and left a nice job behind!
Just wanted to drop a quick note on how impressed I was with your organization today. I had a very small repair – a leak at an elbow joint in my garage which resulted in water damage to the drywall. I had a general handyman in to do the repair, and though he will complete the drywall he felt a little nervous about doing the plumbing and suggested that I should get a qualified plumber for that portion. This was a surprise after he prepped the drywall repair and was not prepared to do the plumbing. So on a Friday afternoon at 3:30 I checked the Internet and found your company – I had seen the name and ads before and decided to give you a try. I fully expected to make many phone calls and have a bit of a struggle to have someone come out to do a small job. Well – I called at 3:30 – plumber returned my call relatively quickly and I was surprised when they said they could be here between 5 and 6 PM. Crew showed up at just before 5 and did the job promptly. It was one of the “sons” – I believe JJ. I have your name in my contact list and I will use you for any plumbing repairs in the future. I also have a major bathroom renovation that we are considering and I may call you for a quotation in that regard as well.
A new repeat customer
I just wanted to take a quick minute and send a note to thank you for the excellent service that I received from Matt yesterday at my home. Although he wasn’t able to fix the problem, it wasn’t for lack of trying! He was courteous, polite and kept me informed the entire time he was there of what he was doing and why.
It was very refreshing to have such a wonderful service experience!!
I will recommend your Company in a heartbeat, because of the wonderful service Matt provided.
Just a note to let you know how pleased I’ve been with your service. I’ve called Harb & Sons a few times since I moved to Burlington last spring. In particular, Matt came by on a weekend in November and quickly fixed a very minor problem putting my mind at ease and leaving me confident that the issue was resolved. I have and will continue to recommend you.
Beverly Alger Calabrese, Burlington
We just wanted to reiterate our accolades to your folks for the service rendered today. From reception (Tracey) on receiving our call to Matt’s most professional workmanship/interface it was most satisfying. Never pleasant to spend money (pensioner!!) but found your rates totally acceptable as well. We had another experience and you folks excel in all aspects.
Word of mouth carries a long way, and you have ours !! …….. Plus Matt put the sticker under the sink…. So we know who to call!!!!
Job well done folks,
Dennis and Wendy Davey
Just wanted to say that Zak and his coworker did an amazing job on the plumbing in my basement over the last few days. I was very impressed with their professionalism and approach on getting the job done quickly, even with some last minute changes. It’s been a pleasure to do business with you guys.